# Plans, Upgrades, and Payments FAQ

- [Fair-Refund Policy](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/refund-policy.md)
- [Update to Our Legacy Plans Guide](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide.md): Important documentation for users who signed up for a paid BugSplat account before March 15th, 2022.  Plans are being phased out starting March 28th 2024.
- [Updates to BugSplat Pricing Plans - March 2024](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/updates-to-bugsplat-pricing-plans-march-2024.md)
- [Using Coupons and Promotions at BugSplat](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/using-coupons-and-promotions-at-bugsplat.md)
- [What is 'High Volume Fractional Crash Processing'?](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/what-is-high-volume-fractional-crash-processing.md)


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