> For the complete documentation index, see [llms.txt](https://docs.bugsplat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bugsplat.com/administration/user-management/password-settings-and-reset-options.md).

# Password Settings and Reset Options

BugSplat takes your security seriously and is always working to improve. Please see our [Security Program](/guides/production/security-privacy-and-compliance/security-program.md) for more details on how we keep you and your data safe. Also, check out our documentation on [MFA](/administration/user-management/multi-factor-authentication-mfa.md) and [SSO](/administration/user-management/single-sign-on-sso.md) to learn more about advanced security options.

### **Setting your password**:

Users are requested to create a password when they create an account with BugSplat. BugSplat requires strong, unique passwords. Specific requirements will be shown on the account creation page.

### **Updating passwords**

* **Resetting a forgotten password**: The BugSplat [login page](https://app.bugsplat.com/cognito/login) has a link labeled 'Forgot your password?' which will allow users to reset their password through a familiar set of steps. If you have any issues, please reach out to <support@bugsplat.com>.
  * The password reset page looks like this:

    <figure><img src="https://976110677-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LBMgmIcgkIXSUfnXDSv%2Fuploads%2FYKnGxJcrEx0JQM4Pvf6i%2Fpassword-reset-page.png?alt=media&amp;token=ed9776d6-e6bd-462b-b71e-6e0c4e338a47" alt=""><figcaption></figcaption></figure>
* **Resetting a password inside the app**: Users who are currently logged into the app can reset their password by navigating to their Profile (via the avatar/name link in the sidebar), selecting the 'Security' tab, and using the 'Change Password' section. Select the button that says 'Update Password'.

  <figure><img src="https://976110677-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LBMgmIcgkIXSUfnXDSv%2Fuploads%2F7eCQBD4b24dJdeyqH4KP%2Fpassword-reset-dropdown.png?alt=media&amp;token=be2f1fcc-01cd-42fd-bd95-d777247308fe" alt=""><figcaption></figcaption></figure>


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