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  • Welcome
  • 📌Introduction
    • Getting Started
      • Signing Up
      • Creating a Database
      • Platform Integrations
        • 💻Desktop
          • BugSplat Crash Reporting Library for Windows (Native C++)
            • Full Memory Dumps
            • Windows (Native C++) Dependencies
          • Windows (.NET Framework)
          • macOS
          • Linux
        • 🔀Cross-Platform
          • .NET Standard
          • Breakpad (Deprecated)
          • Crashpad
            • How to Build Google Crashpad
          • Deno
          • Electron
          • Java
          • Node.js
          • Python
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        • 🎮Game Development
          • CRYENGINE
          • Nintendo Switch
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          • Unreal Engine
            • Unreal Engine Plugin
          • Unity
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        • 📱Mobile
          • Android
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          • iOS
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        • 🕸️Web
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        • ⌛Downloads
      • Platform Samples
        • BugSplatTester (iOS)
        • BugSplatTester (macOS)
        • myConsoleCrasher (C++)
          • Address Sanitizer Reports
        • my-android-crasher
        • my-angular-crasher
        • my-electron-crasher
        • my-java-crasher
        • my-node-crasher
        • my-qt-crasher
        • my-react-crasher
        • my-unity-crasher
        • my-unreal-crasher
      • Inviting Team Members
      • Importing Crashes
      • Troubleshooting
      • Quickly Submitting Your First Crash in Under 5 Minutes
    • Development
      • Using the App
      • Symbol Files
        • Common Symbols
        • How to Manually Upload Symbols
        • Source Maps
        • Symbol Servers
        • Working with Symbol Files in Windows Environments
      • Searching
        • Table Filtering
        • Table Grouping
      • Grouping Crashes
      • Commenting
      • Integrations and Third Party Tools
        • Configurable Alerts
          • Slack
          • Microsoft Teams
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          • Webhook
        • Issue Trackers
          • Azure DevOps
          • Favro
          • Jira
          • GitHub Issues
          • GitLab
          • Monday.com
          • YouTrack
          • Auto-Creating Defects from BugSplat Databases in Attached Third-Party Issue Trackers
      • API
        • Web Application Endpoints
          • Charting
          • Company
          • Crash
          • Crashes
          • Crash Groups
          • Databases
          • Defect
          • Events
          • Import/Migrate
          • Support Response
          • User (GDPR)
          • Users
          • Versions
        • Crash Post Endpoints
        • OAuth2
        • Defect Tracker Options
        • Paging, Filtering, and Grouping
        • Platform Specific API's
          • C++ Native API
          • .NET API
    • Production
      • Versions
      • 🆕Regression Alerts
      • Security and Compliance
        • Security Program
        • BugSplat Security Program Inquirys
        • SOC 2
        • GDPR & UK GDPR Compliance
        • Avoid Collecting Personally Identifiable Information (PII)
        • Crash Expiry
        • Terms
        • Privacy Policy
      • Support Responses
      • BugSplat Status
  • 🍎Education
    • BugSplat Terminology
    • How-Tos
      • Creating Defects
      • Contacting End-Users
      • Crash Dialog Branding
      • Reprocess Crashes
      • Batch Reprocess Crashes
      • Using the Crash Attribute Feature
      • Send Feedback
      • Remove Crashes
    • Videos
      • BugSplat Product Walkthrough
    • FAQs
      • How Do I Upload Crashes with Python?
      • How Do I Remove Symbol Files?
      • Crash details 'Active Thread'
      • How long does it take to process a crash?
      • How BugSplat handles large crash volumes
      • How Does Crash Rate Limiting Work?
      • Add Custom Branding to Support Response
      • Finding Missing Reports
      • Using Dark Mode
      • What If My App or Game Grows Quickly?
      • Does BugSplat have an effect on application performance?
      • Manually Upload Crash Reports to BugSplat
      • How to configure proxy settings in BugSplat
      • Using BugSplat's public database
      • How to Upload Symbol Files with Symbol-Upload
      • Using SendPdbs to Automatically Upload Symbol Files
      • Managing Symbol Space
      • Why Group Crashes?
      • Uploading third-party DLLs without PDB files
      • Localized Support Responses for Windows C++, .NET, and macOS
      • BugSplat application uptime data
        • What are the upload size considerations with BugSplat accounts.
      • Is an application's source code safe when using BugSplat?
      • How to get correct callstacks with BugSplat in Steam
      • What is a crash reporter?
      • Common End-User Questions
        • Missing BugSplat.dll
        • What should I do if I get a BugSplat?
        • What is BsSndRpt.exe?
        • My software just crashed. Should I contact BugSplat for help?
  • 🏢Administration
    • Billing
      • Free Trial Overview
      • Plans and Billing Overview
      • How to Sign Up for a BugSplat Plan
      • Viewing Account Usage
      • Upgrading, Changing, or Canceling Your Plan
        • Upgrading or Downgrading Your Plan
        • Adding Additional Crashes and Storage Space
        • Updating Credit Card and Billing Information and Viewing Billing History
        • Updating Tax and VAT Information
        • Canceling Your Plan
      • Free and Discounted Plans
        • Free Plan Overview
        • Free Crash Reporting for Indie Game Development
        • Education
        • Open-Source
        • Good Causes
      • Plans, Upgrades, and Payments FAQ
        • Fair-Refund Policy
        • Update to Our Legacy Plans Guide
        • Updates to BugSplat Pricing Plans - March 2024
        • Using Coupons and Promotions at BugSplat
        • What is 'High Volume Fractional Crash Processing'?
    • Account
      • Migrating Databases
      • Deleting Databases
      • Deleting a Company Account
      • Changing Company Name
    • User Management
      • User Permissions
      • Deleting a User
      • Requesting Access
      • Login Page and Options
      • Password Settings and Reset Options
        • Required Password Reset - August 4th, 2023
      • Single Sign-On (SSO)
      • Multi-Factor Authentication (MFA)
      • Enforce MFA
      • Adding New Users in Companies with Multiple Databases
    • Contact us
  • 🐛About
    • What is BugSplat?
    • Why BugSplat?
    • Who is BugSplat?
      • Our Values
      • Charitable Giving
      • Brand Guidelines
    • Partnerships
    • Misc
      • Promotions
        • March 2024 - Game Developer Free Months of Service
      • Giveaways
        • April 8 - April 22, 2025
        • Feb 18 - March 17, 2025
        • Jan 15 - Feb 13, 2025
        • December 19-29, 2024
        • November 21–28, 2024
        • October 17-24th, 2024
        • September 19-26th, 2024
        • July 18 - July 23, 2024
        • April 18 - May 12, 2024
        • March 18 - April 03, 2024
        • November 15-30, 2023
        • October 9-23, 2023
  • 🔀Changelog
    • Changelog
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On this page
  • Hi there 👋
  • Introduction
  • Education
  • Administration
  • About
  • Updates

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Welcome

Technical documentation, platform integration guides, crash reporting best practices, and other useful information from BugSplat. We're excited you're here!

Hi there 👋

BugSplat is a crash-reporting, error-reporting, and bug-tracking tool that helps developers efficiently identify and fix defects in order to support more stable applications.

Quickly Submitting Your First Crash in Under 5 Minutes

These documents contain everything you need to get fully up to speed with BugSplat. This includes getting started guides, tutorials for integrating our various platforms, overviews of 3rd-party tool integrations, a walkthrough of using the web application, links to our webservices (API), and much more.

Use the links below to begin navigating these docs. If you can’t find something use the left-hand menu or the handy search bar in the top right.

If you need any support please contact us at support@bugsplat.com, chat with us via the in-app chat window, or ping us on our Discord.

We've made a few changes to how we structure pricing. These changes went live on March 28th, 2024. To learn more, please read more here -> Updates to BugSplat Pricing Plans - March 2024

Introduction

Whether you're new to BugSplat or simply setting up a new project, our resources for getting started make the process straightforward.

Getting StartedDevelopmentProductionVideos

Education

Information helpful for understanding and using BugSplat, FAQ's, and answers to common questions.

BugSplat TerminologyHow-TosFAQsCommon End-User Questions

Administration

Documentation covering user management, account management, billing, and upgrades.

User ManagementAccountBillingContact us

About

Information that covers the who, what, when, where, and why's of BugSplat.

What is BugSplat?Why BugSplat?Who is BugSplat?

Updates

Updates to the BugSplat web app, various SDK's, and other aspects of our services.

BugSplat Changelog
NextGetting Started

Last updated 5 months ago

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