# Password Settings and Reset Options

{% hint style="warning" %}
**Required Password Reset (August 4th, 2023):** All BugSplat users must reset the password associated with their BugSplat account. Emails containing a password reset link have been sent to all users. If you missed that email, please visit our [new login page](https://app.bugsplat.com/cognito/login) and follow the steps below for '[Resetting a forgotten password.](/administration/introduction/password-settings-and-reset-options.md#updating-passwords)' Note users who log in using only Google or GitHub are not affected.
{% endhint %}

BugSplat takes your security seriously and is always working to improve. Please see our [Security Program](/introduction/production/security-privacy-and-compliance/security-program.md) for more details on how we keep you and your data safe. Also, check out our documentation on [MFA](/administration/introduction/multi-factor-authentication-mfa.md) and [SSO](/administration/introduction/single-sign-on-sso.md) to learn more about advanced security options.

### **Setting your password**:

Users are requested to create a password when they create an account with BugSplat. BugSplat requires strong, unique passwords. Specific requirements will be shown on the account creation page.

### **Updating passwords**

* **Resetting a forgotten password**: The BugSplat [login page](https://app.bugsplat.com/cognito/login) has a link labeled 'Forgot your password?' which will allow users to reset their password through a familiar set of steps. If you have any issues, please reach out to <support@bugsplat.com>.
  * The password reset page looks like this:

    <figure><img src="/files/XHSNtJih6AzKdDVexaCf" alt=""><figcaption></figcaption></figure>
* **Resetting a password inside the app**: Users who are currently logged into the app can reset their password by navigating to the '[Password](https://app.bugsplat.com/v2/password)' page under the Options dropdown tab. Select the button that says 'Reset Password'.

  <figure><img src="/files/N9aoLwJhl0dsWTk7jUNy" alt=""><figcaption></figcaption></figure>


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