Billing

The Billing page allows users to purchase a plan, upgrade to a new plan level, and perform other Account Management tasks.

If you have any questions or want further confirmation, please email sales.

We've made a few changes to how we structure pricing. These changes went live on March 28th, 2024. To learn more, please read more here -> Updates to BugSplat Pricing Plans - March 2024

Quick Links

Free Trial OverviewPlans and Billing OverviewHow to Sign Up for a BugSplat PlanUpgrading or Downgrading Your PlanAdding Additional Crashes and Storage SpaceFree and Discounted PlansFair-Refund PolicyUpdate to Our Legacy Plans Guide

Billing FAQ's

Is there a free trial?

Yes! There's a 14-day unlimited and risk-free trial of BugSplat available via the Sign-up page.

What types of payments are accepted?

Account holders can pay for any BugSplat plans via all major credit cards. Enterprise plans can be billed via bank transfer or check.

Is there a refund policy?

Yes! All plans are governed by our Fair-Refund Policy.

What is a Legacy plan?

BugSplat released new pricing plans on March 15th, 2022. If you were an account holder before then, please review this document for information on your plan. These plans began transitioning to regular pricing on March 29th, 2024. To learn more see -> Update to Our Legacy Plans Guide