# Billing

The [Billing](https://app.bugsplat.com/v2/company/billing) page allows users to purchase a plan, upgrade to a new plan level, and perform other [Account Management](/administration/billing/upgrading-changing-or-canceling-your-plan/managing-payment-details.md) tasks.

If you have any questions or want further confirmation, please email [sales](mailto:sales@bugsplat.com).

{% hint style="warning" %}
We've made a few changes to how we structure pricing. These changes went live on March 28th, 2024. To learn more, please read more here -> [Updates to BugSplat Pricing Plans - March 2024](/administration/billing/plans-upgrades-and-payments-faq/updates-to-bugsplat-pricing-plans-march-2024.md)
{% endhint %}

### Quick Links

{% content-ref url="/pages/VAQJZUrGbkaEyKP7nL2i" %}
[Free Trial Overview](/administration/billing/free-trial.md)
{% endcontent-ref %}

{% content-ref url="/pages/dy2E23WvRHPJuZL9rbBA" %}
[Plans and Billing Overview](/administration/billing/plans-and-billing-guide.md)
{% endcontent-ref %}

{% content-ref url="/pages/dqOy89OEE8VO67X3c4az" %}
[How to Sign Up for a BugSplat Plan](/administration/billing/how-to-sign-up-for-a-bugsplat-plan.md)
{% endcontent-ref %}

{% content-ref url="/pages/NGpaF2s33H0Y9BHTjIoH" %}
[Viewing Account Usage](/administration/billing/viewing-account-usage.md)
{% endcontent-ref %}

{% content-ref url="/pages/R3JTAbxVfG6k6kJWTUVX" %}
[Upgrading or Downgrading Your Plan](/administration/billing/upgrading-changing-or-canceling-your-plan/upgrading-or-downgrading-your-plan.md)
{% endcontent-ref %}

{% content-ref url="/pages/RYjzhFfqbtvutTt4tWpy" %}
[Adding Additional Crashes and Storage Space](/administration/billing/upgrading-changing-or-canceling-your-plan/adding-additional-users-and-apps-to-your-plan.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MegNQpqKmclHJ5uCLR5" %}
[Free and Discounted Plans](/administration/billing/free-plans-from-bugsplat.md)
{% endcontent-ref %}

{% content-ref url="/pages/-MeWTV1yV-h8X13daeYx" %}
[Fair-Refund Policy](/administration/billing/plans-upgrades-and-payments-faq/refund-policy.md)
{% endcontent-ref %}

{% content-ref url="/pages/L0c4UPEZN4OxBDueuZYV" %}
[Update to Our Legacy Plans Guide](/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide.md)
{% endcontent-ref %}

### Billing FAQ's

#### Is there a free trial?

Yes! There's a 14-day unlimited and risk-free trial of BugSplat available via the [Sign-up](https://app.bugsplat.com/v2/sign-up) page.

#### What types of payments are accepted?

Account holders can pay for any BugSplat plans via all major credit cards. Enterprise plans can be billed via bank transfer or check.

#### Is there a refund policy?

Yes! All plans are governed by our [Fair-Refund Policy](/administration/billing/plans-upgrades-and-payments-faq/refund-policy.md).

#### What is a Legacy plan?

BugSplat released new pricing plans on March 15th, 2022. If you were an account holder before then, please review this [document](/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide.md) for information on your plan. These plans began transitioning to regular pricing on March 29th, 2024. To learn more see -> [Update to Our Legacy Plans Guide](/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bugsplat.com/administration/billing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.