# Billing

The [Billing](https://app.bugsplat.com/v2/company/billing) page allows users to purchase a plan, upgrade to a new plan level, and perform other [Account Management](https://docs.bugsplat.com/administration/billing/upgrading-changing-or-canceling-your-plan/managing-payment-details) tasks.

If you have any questions or want further confirmation, please email [sales](mailto:sales@bugsplat.com).

{% hint style="warning" %}
We've made a few changes to how we structure pricing.  These changes went live on March 28th, 2024.  To learn more, please read more here -> [updates-to-bugsplat-pricing-plans-march-2024](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/updates-to-bugsplat-pricing-plans-march-2024 "mention")
{% endhint %}

### Quick Links

{% content-ref url="billing/free-trial" %}
[free-trial](https://docs.bugsplat.com/administration/billing/free-trial)
{% endcontent-ref %}

{% content-ref url="billing/plans-and-billing-guide" %}
[plans-and-billing-guide](https://docs.bugsplat.com/administration/billing/plans-and-billing-guide)
{% endcontent-ref %}

{% content-ref url="billing/how-to-sign-up-for-a-bugsplat-plan" %}
[how-to-sign-up-for-a-bugsplat-plan](https://docs.bugsplat.com/administration/billing/how-to-sign-up-for-a-bugsplat-plan)
{% endcontent-ref %}

{% content-ref url="billing/viewing-account-usage" %}
[viewing-account-usage](https://docs.bugsplat.com/administration/billing/viewing-account-usage)
{% endcontent-ref %}

{% content-ref url="billing/upgrading-changing-or-canceling-your-plan/upgrading-or-downgrading-your-plan" %}
[upgrading-or-downgrading-your-plan](https://docs.bugsplat.com/administration/billing/upgrading-changing-or-canceling-your-plan/upgrading-or-downgrading-your-plan)
{% endcontent-ref %}

{% content-ref url="billing/upgrading-changing-or-canceling-your-plan/adding-additional-users-and-apps-to-your-plan" %}
[adding-additional-users-and-apps-to-your-plan](https://docs.bugsplat.com/administration/billing/upgrading-changing-or-canceling-your-plan/adding-additional-users-and-apps-to-your-plan)
{% endcontent-ref %}

{% content-ref url="billing/free-plans-from-bugsplat" %}
[free-plans-from-bugsplat](https://docs.bugsplat.com/administration/billing/free-plans-from-bugsplat)
{% endcontent-ref %}

{% content-ref url="billing/plans-upgrades-and-payments-faq/refund-policy" %}
[refund-policy](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/refund-policy)
{% endcontent-ref %}

{% content-ref url="billing/plans-upgrades-and-payments-faq/legacy-plans-guide" %}
[legacy-plans-guide](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide)
{% endcontent-ref %}

### Billing FAQ's

#### Is there a free trial?

Yes! There's a 14-day unlimited and risk-free trial of BugSplat available via the [Sign-up](https://app.bugsplat.com/v2/sign-up) page.

#### What types of payments are accepted?

Account holders can pay for any BugSplat plans via all major credit cards. Enterprise plans can be billed via bank transfer or check.

#### Is there a refund policy?

Yes! All plans are governed by our [Fair-Refund Policy](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/refund-policy).

#### What is a Legacy plan?

BugSplat released new pricing plans on March 15th, 2022. If you were an account holder before then, please review this [document](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide) for information on your plan.  These plans began transitioning to regular pricing on March 29th, 2024.  To learn more see -> [legacy-plans-guide](https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide "mention")