Login Page and Options
Introduction
At BugSplat, our diverse login methods cater to user preferences, ensuring a smooth and secure sign-in experience. This document will guide you through each available option.
- Standard Username and Password:
- Description: The most common method used for accessing BugSplat accounts.
- Steps:
- Navigate to the BugSplat login page.
- Enter your registered username and password.
- Click on the "Sign in" button.
- Further Information: Need to reset your password? Click on the 'Forgot your password?' link or check out here to learn more.
- Google Federated Login:
- Description: Seamlessly access BugSplat using your trusted Google credentials.
- Steps:
- On the login page, choose the "Sign in with Google" option.
- A new window will pop up. Follow the prompts to authenticate with your Google account.
- Corporate Email Login / SSO:
- Description: An alternative to traditional login, use your official corporate email credentials for quick access.
- Steps:
- Use the "Sign in with Corporate Email" option on the login page.
- Type in your corporate email.
- Hit the "Sign in" button.
- You will be asked for your corporate credentials if you aren't currently authenticated.
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- Troubleshooting: Having hiccups along the way? Don't hesitate to reach out to our tech support team ([email protected]).
- GitHub Login:
- Description: For the GitHub enthusiasts, we've integrated a way for you to use BugSplat in sync with your GitHub identity.
- Steps:
- Click on the "Sign in with Corporate Email" button.
- Use
[email protected]as your login ID. - GitHub will request your password if you aren't currently authenticated.
After five failed sign-in attempts with a password, BugSplat locks out the user for one second. The lockout duration then doubles after each additional failed attempt, up to a maximum of approximately 15 minutes. To reset the lockout to its initial state, the user must not initiate any sign-in attempts for 15 consecutive minutes at any time after a lockout.
Last modified 8d ago