Canceling Your Plan

We understand that needs change, and there might come a time when you need to cancel your BugSplat plan. We aim to make this process as straightforward as possible, ensuring you can make the best decisions for your projects without hassle.

Monthly Billed Accounts: If you're on a monthly billing cycle, canceling your BugSplat plan can be done directly from the Billing page. Simply select 'Update Card,' then choose the 'Cancel Plan' option. Your plan will be terminated at the end of your current billing period, preventing any future charges.

Refund Policy: BugSplat stands behind our service with a fair refund policy for those who decide to cancel. This policy is part of our commitment to your satisfaction, offering peace of mind as you navigate your projectโ€™s lifecycle.

Enterprise Accounts: Users with Enterprise plans needing to cancel should reach out directly to our sales team at Our team will assist with the cancellation process and ensure that your transition away from BugSplat is smooth and meets your projectโ€™s closure requirements.

Whether upgrading, downgrading, or canceling, we're here to support you at every step. Should you have any questions or need assistance with managing your plan, please donโ€™t hesitate to reach out to our support team.

Last updated