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  • Welcome
  • 📌Introduction
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      • Platform Integrations
        • 💻Desktop
          • BugSplat Crash Reporting Library for Windows (Native C++)
            • Full Memory Dumps
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        • ⌛Downloads
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        • BugSplatTester (iOS)
        • BugSplatTester (macOS)
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          • Address Sanitizer Reports
        • my-android-crasher
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      • Inviting Team Members
      • Importing Crashes
      • Troubleshooting
      • Quickly Submitting Your First Crash in Under 5 Minutes
    • Development
      • Using the App
      • Symbol Files
        • Common Symbols
        • How to Manually Upload Symbols
        • Source Maps
        • Symbol Servers
        • Working with Symbol Files in Windows Environments
      • Searching
        • Table Filtering
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      • Grouping Crashes
      • Commenting
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          • Auto-Creating Defects from BugSplat Databases in Attached Third-Party Issue Trackers
      • API
        • Web Application Endpoints
          • Charting
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          • Crash
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        • Security Program
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      • Support Responses
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  • 🍎Education
    • BugSplat Terminology
    • How-Tos
      • Creating Defects
      • Contacting End-Users
      • Crash Dialog Branding
      • Reprocess Crashes
      • Batch Reprocess Crashes
      • Using the Crash Attribute Feature
      • Send Feedback
      • Remove Crashes
    • Videos
      • BugSplat Product Walkthrough
    • FAQs
      • How Do I Upload Crashes with Python?
      • How Do I Remove Symbol Files?
      • Crash details 'Active Thread'
      • How long does it take to process a crash?
      • How BugSplat handles large crash volumes
      • How Does Crash Rate Limiting Work?
      • Add Custom Branding to Support Response
      • Finding Missing Reports
      • Using Dark Mode
      • What If My App or Game Grows Quickly?
      • Does BugSplat have an effect on application performance?
      • Manually Upload Crash Reports to BugSplat
      • How to configure proxy settings in BugSplat
      • Using BugSplat's public database
      • How to Upload Symbol Files with Symbol-Upload
      • Using SendPdbs to Automatically Upload Symbol Files
      • Managing Symbol Space
      • Why Group Crashes?
      • Uploading third-party DLLs without PDB files
      • Localized Support Responses for Windows C++, .NET, and macOS
      • BugSplat application uptime data
        • What are the upload size considerations with BugSplat accounts.
      • Is an application's source code safe when using BugSplat?
      • How to get correct callstacks with BugSplat in Steam
      • What is a crash reporter?
      • Common End-User Questions
        • Missing BugSplat.dll
        • What should I do if I get a BugSplat?
        • What is BsSndRpt.exe?
        • My software just crashed. Should I contact BugSplat for help?
  • 🏢Administration
    • Billing
      • Free Trial Overview
      • Plans and Billing Overview
      • How to Sign Up for a BugSplat Plan
      • Viewing Account Usage
      • Upgrading, Changing, or Canceling Your Plan
        • Upgrading or Downgrading Your Plan
        • Adding Additional Crashes and Storage Space
        • Updating Credit Card and Billing Information and Viewing Billing History
        • Updating Tax and VAT Information
        • Canceling Your Plan
      • Free and Discounted Plans
        • Free Plan Overview
        • Free Crash Reporting for Indie Game Development
        • Education
        • Open-Source
        • Good Causes
      • Plans, Upgrades, and Payments FAQ
        • Fair-Refund Policy
        • Update to Our Legacy Plans Guide
        • Updates to BugSplat Pricing Plans - March 2024
        • Using Coupons and Promotions at BugSplat
        • What is 'High Volume Fractional Crash Processing'?
    • Account
      • Migrating Databases
      • Deleting Databases
      • Deleting a Company Account
      • Changing Company Name
    • User Management
      • User Permissions
      • Deleting a User
      • Requesting Access
      • Login Page and Options
      • Password Settings and Reset Options
        • Required Password Reset - August 4th, 2023
      • Single Sign-On (SSO)
      • Multi-Factor Authentication (MFA)
      • Enforce MFA
      • Adding New Users in Companies with Multiple Databases
    • Contact us
  • 🐛About
    • What is BugSplat?
    • Why BugSplat?
    • Who is BugSplat?
      • Our Values
      • Charitable Giving
      • Brand Guidelines
    • Partnerships
    • Misc
      • Promotions
        • March 2024 - Game Developer Free Months of Service
      • Giveaways
        • April 8 - April 22, 2025
        • Feb 18 - March 17, 2025
        • Jan 15 - Feb 13, 2025
        • December 19-29, 2024
        • November 21–28, 2024
        • October 17-24th, 2024
        • September 19-26th, 2024
        • July 18 - July 23, 2024
        • April 18 - May 12, 2024
        • March 18 - April 03, 2024
        • November 15-30, 2023
        • October 9-23, 2023
  • 🔀Changelog
    • Changelog
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On this page
  • Basic Info
  • Logo
  • ****
  • The Bug
  • In Writing
  • Colors
  • Crash Dialog
  • Wall of Fame

Was this helpful?

  1. About
  2. Who is BugSplat?

Brand Guidelines

Brand resources and design guidelines for BugSplat

PreviousCharitable GivingNextPartnerships

Last updated 4 months ago

Was this helpful?

Basic Info

Is your team getting ready to ship your software with BugSplat crash reporting baked in? Want to announce it to customers or other stakeholders?

That's great! We just have a few small guidelines that we ask you to follow.

These guidelines were inspired by Bootstrap's which follow a similar post by .

Logo

Below are the acceptable iterations of our logo for light and dark backgrounds.

****

The Bug

We love our Bug. It's been seen millions of times by computer users around the planet in connection with our brand. However, it is certain that not everyone will be familiar with it and that's why we ask for consistency.

Many people will see our brand for the first time because of your interaction with BugSplat. If you are using our brand in a setting where the audience may not be familiar with BugSplat, please use full logo shown in the section above.

****

In Writing

Our company and crash reporting tool should always be referred to as BugSplat. Specifically, note the CamelCase ( Bug Splat) and that it is always written as one word.

Spelling
Correct?

BugSplat

✅

Bug Splat

❌

bugsplat

❌

Bugsplat

❌

Colors

BugSplat's never been afraid of a little color - or a lot of color - in our brand. We use these colors in our logo, in our docs, and around our site. You can grab the Hex Color Codes in downloadable brand assets available at the top of this page.

Crash Dialog

Our crash box is the consumer-facing portion of our crash reporting tool. As such, it follows the same guidelines as the rest of our brand.

Most implementations of BugSplat do not require you to use our branded crash dialog shown above. That said, we love and appreciate when our users keep our crash dialog or give us a 'shoutout' somewhere on the box.

This helps us spread the word about BugSplat, allowing us to spend less time on marketing and more time into making great products for our customers.

If you want to give us a shout-out, please put our name in either the header or the bottom right-hand corner of the crash box.

Be sure to send us an image of your customized crash box. If it's really cool, we'll include it and a link to your site or project below. :)

Wall of Fame

🐛
Brand Assets
MailChimp
BugSplat Crash Dialog
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Isadora
Moonman
SketchUp