Support Response
API Documentation for the BugSplat Support Response Endpoints
Get or set the contents of the end-user Support Response page that is loaded by the BugSplat Windows Native C++ and Windows .NET Framework SDKs.
Message
GET
https://app.bugsplat.com/api/techsupport/message
Returns the subject and raw markdown body contents for a Support Response page that has been configured for a specified stackKeyId and appKey.
Query Parameters
appKey
string
An appKey used to display a targeted version of the Support Response page. This is useful for displaying localized Support Response pages.
stackKeyId*
number
The Crash Group (Stack Key) ID of the specified crash
database
string
BugSplat database containing the specified crash
{
"status": "success",
"stackKeyId": 5524,
"stackKey": "myConsoleCrasher!MemoryException(153)",
"appKey": "*Default*",
"subject": "",
"content": "",
"allkeys": null
}
Message
POST
https://app.bugsplat.com/api/techsupport/message
Create a new Support Response page for a specified stackKeyId and appKey.
Query Parameters
content*
string
Markdown contents of the Support Response page's body.
subject*
string
The subject line to be displayed to an end-user.
appKey
string
An appKey used to display a targeted version of the Support Response page. This is useful for displaying localized Support Response pages.
stackKeyId*
number
The Crash Group (Stack Key) ID of the specified crash
database
string
BugSplat database containing the specified crash
{
"status": "success",
"stackKeyId": 0,
"appKey": "*Default*",
"subject": "Default Message",
"content": "This is the default support response for crashes posted to the Fred database. It will be displayed if there is no stack key specific support response available."
}
Message
PUT
https://app.bugsplat.com/api/techsupport/message
Update a Support Response page for a specified stackKeyId and appKey.
Query Parameters
content*
string
Markdown contents of the Support Response page's body.
subject*
string
The subject line to be displayed to an end-user.
appKey
string
An appKey used to display a targeted version of the Support Response page. This is useful for displaying localized Support Response pages.
stackKeyId*
number
The Crash Group (Stack Key) ID of the specified crash
database
string
BugSplat database containing the specified crash
{
"status": "success",
"stackKeyId": 0,
"appKey": "*Default*",
"subject": "Default Message",
"content": "This is the default support response for crashes posted to the Fred database. It will be displayed if there is no stack key specific support response available."}
Message
DELETE
https://app.bugsplat.com/api/techsupport/message
Delete a Support Response page for a specified stackKeyId and appKey.
Query Parameters
appKey
string
An appKey used to display a targeted version of the Support Response page. This is useful for displaying localized Support Response pages.
stackKeyId*
number
The Crash Group (Stack Key) ID of the specified crash
database
string
BugSplat database containing the specified crash
{
"status": "success",
"stackKeyId": 5524,
"appKey": "en-US",
"affected_rows": 1
}
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