# Update to Our Legacy Plans Guide **On March 15th, 2022, BugSplat introduced a new pricing structure aimed at better serving our diverse user base and incorporating the latest advancements in our services.** If you signed up for a BugSplat plan with a credit card before this date and have not yet transitioned to one of our updated plans, you're likely currently classified as a Legacy Plan customer. To ease the transition and express our gratitude for your continued loyalty, we've maintained your access to all features and unlimited upload storage space without transitioning you to the new pricing models that might include certain limitations. **Why Changes Are Necessary Now**\ As we continue to grow and improve BugSplat, maintaining these legacy plans has become increasingly challenging while delivering less and less value to the users who have them. The gap between the features and pricing models of our legacy plans and our current offerings has widened significantly. To better serve all our customers with the latest features and a more understandable pricing structure, we've reached a point where transitioning away from legacy plans is necessary. **Most of our legacy users were transitioned to the new pricing on March 28th, enhancing our ability to deliver exceptional service across the board. However, a select number of legacy plans will continue to be supported for the time being.** Details regarding your specific plan and options can be found on your billing page. **Benefits of Transitioning**\ Transitioning to our updated plans isn't just about simplifying our internal systems—it's about providing you with better service. Here’s what you can expect: more monthly crash allowances, better tools for managing upload sizes, and continued high-level support. **For those whose plans have remained in place, rest assured that updates to your plans will be tailored to your individual needs and can be initiated by reaching out directly to us at .** **Special Offer for Our Legacy Plan Holders**\ We understand that change can be daunting, but we're here to make this transition as beneficial for you as possible. As a token of our appreciation for your continued loyalty, we're offering a 25% discount off your plan for the next 3 months. Simply reach out to us, and we'll apply this to your account as you transition from your legacy plan. **Next Steps**\ We're here to support you through this change. If you have any questions, need guidance on choosing a new plan, or want to take advantage of the discount offer, please don’t hesitate to contact us at . Our team is ready to assist in making your transition seamless, ensuring you continue to receive the best crash reporting service tailored to your project's needs. Thank you for being a valued member of the BugSplat community. Your trust in us fuels our commitment to continuously improve and deliver the crash reporting service you rely on. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bugsplat.com/administration/billing/plans-upgrades-and-payments-faq/legacy-plans-guide.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.