Localized Support Responses for Windows C++, .NET, and macOS
BugSplat's Support Response feature allows developers to display a localized message to their users at the time of a crash. The Support Response feature is currently supported by our Windows C++, .NET Framework, and macOS integrations and support for other platforms is coming soon. The following steps will allow you to create a localized Support Response message for all crashes in your database. These same steps can be applied to create localized stack key specific Support Response messages as well.
Step 1
Log in to the web application and navigate to the Support Response page to edit the default support response for your database
Step 2
Create a new key for the localized version of your support message by typing a value in the key field. You'll want to remember what you typed here for later.
Step 3
Enter a subject for your support message. This subject is for internal use only and will not be displayed to the customer.
Step 4
In the code you use to initialize BugSplat, provide the value you used for key from step 2.
Windows C++
.NET
Mac OS
Step 5
Generate a crash and ensure that the correct support response is loaded, you should see your translated message.
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