Localized Support Responses for Windows C++, .NET, and macOS

BugSplat's Support Response feature allows developers to display a localized message to their users at the time of a crash. The Support Response feature is currently supported by our Windows C++, .NET Framework, and macOS integrations and support for other platforms is coming soon. The following steps will allow you to create a localized Support Response message for all crashes in your database. These same steps can be applied to create localized stack key specific Support Response messages as well.
Step 1
Log in to the web application and navigate to the Support Response page to edit the default support response for your database
Step 2
Create a new key for the localized version of your support message by typing a value in the key field. You'll want to remember what you typed here for later.
Step 3
Enter a subject for your support message. This subject is for internal use only and will not be displayed to the customer.
Step 4
In the code you use to initialize BugSplat, provide the value you used for key from step 2.
Support Response Editor
Windows C++
1
mpSender = new MiniDmpSender(L"Fred", L"myConsoleCrasher", L"1.0", L"es-ES", MDSF_USEGUARDMEMORY | MDSF_LOGFILE | MDSF_PREVENTHIJACKING);
Copied!
.NET
1
BugSplat.CrashReporter.Init("Fred", "myDotNetCrasher", "1.0");
2
BugSplat.CrashReporter.AppIdentifier = "es-ES";
Copied!
Mac OS
1
- (NSString *)applicationKeyForBugsplatStartupManager:(BugsplatStartupManager *)bugsplatStartupManager signal:(NSString *)signal exceptionName:(NSString *)exceptionName exceptionReason:(NSString *)exceptionReason;
2
{
3
    return @"es-ES";
4
}
Copied!
Step 5
Generate a crash and ensure that the correct support response is loaded, you should see your translated message.
Support Response Page

Uploading third-party DLLs without PDB files

BugSplat application uptime data

Last modified 1mo ago

Copy link

Contents