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        • ⌛Downloads
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      • Inviting Team Members
      • Importing Crashes
      • Troubleshooting
      • Quickly Submitting Your First Crash in Under 5 Minutes
    • Development
      • Using the App
      • Symbol Files
        • Common Symbols
        • How to Manually Upload Symbols
        • Source Maps
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        • Working with Symbol Files in Windows Environments
      • Searching
        • Table Filtering
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      • Grouping Crashes
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  • 🍎Education
    • BugSplat Terminology
    • How-Tos
      • Creating Defects
      • Contacting End-Users
      • Crash Dialog Branding
      • Reprocess Crashes
      • Batch Reprocess Crashes
      • Using the Crash Attribute Feature
      • Send Feedback
      • Remove Crashes
    • Videos
      • BugSplat Product Walkthrough
    • FAQs
      • How Do I Upload Crashes with Python?
      • How Do I Remove Symbol Files?
      • Crash details 'Active Thread'
      • How long does it take to process a crash?
      • How BugSplat handles large crash volumes
      • How Does Crash Rate Limiting Work?
      • Add Custom Branding to Support Response
      • Finding Missing Reports
      • Using Dark Mode
      • What If My App or Game Grows Quickly?
      • Does BugSplat have an effect on application performance?
      • Manually Upload Crash Reports to BugSplat
      • How to configure proxy settings in BugSplat
      • Using BugSplat's public database
      • How to Upload Symbol Files with Symbol-Upload
      • Using SendPdbs to Automatically Upload Symbol Files
      • Managing Symbol Space
      • Why Group Crashes?
      • Uploading third-party DLLs without PDB files
      • Localized Support Responses for Windows C++, .NET, and macOS
      • BugSplat application uptime data
        • What are the upload size considerations with BugSplat accounts.
      • Is an application's source code safe when using BugSplat?
      • How to get correct callstacks with BugSplat in Steam
      • What is a crash reporter?
      • Common End-User Questions
        • Missing BugSplat.dll
        • What should I do if I get a BugSplat?
        • What is BsSndRpt.exe?
        • My software just crashed. Should I contact BugSplat for help?
  • 🏢Administration
    • Billing
      • Free Trial Overview
      • Plans and Billing Overview
      • How to Sign Up for a BugSplat Plan
      • Viewing Account Usage
      • Upgrading, Changing, or Canceling Your Plan
        • Upgrading or Downgrading Your Plan
        • Adding Additional Crashes and Storage Space
        • Updating Credit Card and Billing Information and Viewing Billing History
        • Updating Tax and VAT Information
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      • Free and Discounted Plans
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        • Education
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      • Plans, Upgrades, and Payments FAQ
        • Fair-Refund Policy
        • Update to Our Legacy Plans Guide
        • Updates to BugSplat Pricing Plans - March 2024
        • Using Coupons and Promotions at BugSplat
        • What is 'High Volume Fractional Crash Processing'?
    • Account
      • Migrating Databases
      • Deleting Databases
      • Deleting a Company Account
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    • User Management
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      • Login Page and Options
      • Password Settings and Reset Options
        • Required Password Reset - August 4th, 2023
      • Single Sign-On (SSO)
      • Multi-Factor Authentication (MFA)
      • Enforce MFA
      • Adding New Users in Companies with Multiple Databases
    • Contact us
  • 🐛About
    • What is BugSplat?
    • Why BugSplat?
    • Who is BugSplat?
      • Our Values
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        • March 2024 - Game Developer Free Months of Service
      • Giveaways
        • April 8 - April 22, 2025
        • Feb 18 - March 17, 2025
        • Jan 15 - Feb 13, 2025
        • December 19-29, 2024
        • November 21–28, 2024
        • October 17-24th, 2024
        • September 19-26th, 2024
        • July 18 - July 23, 2024
        • April 18 - May 12, 2024
        • March 18 - April 03, 2024
        • November 15-30, 2023
        • October 9-23, 2023
  • 🔀Changelog
    • Changelog
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On this page
  • BugSplat Basics
  • Diving Into Defect Data
  • Supporting Application Users
  • Defect Data

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  1. Education

How-Tos

PreviousBugSplat TerminologyNextCreating Defects

Last updated 1 year ago

Was this helpful?

The How-To segment covers guides and tutorials for common stumbling blocks, best practices, feature overviews, and more.

These resources are meant to help new users get the most out of BugSplat following completion of the resources or to help current users find resources that can help them further customize their BugSplat account.

BugSplat Basics

The BugSplat Basics section covers important features and skills needed for using BugSplat.

Diving Into Defect Data

The Diving Into Defect Data includes tutorials and docs outlining features useful for exploring the data BugSplat can gather on application defects.

Supporting Application Users

Defect Data

The documents in the Supporting Application Users section covers issues critical to providing the best possible experience for when they run into crashes and errors in a live application.

🍎
Getting Started
Using the App
Table Filtering
Commenting
Creating Defects
Send Feedback
Symbol Files
Reprocess Crashes
Batch Reprocess Crashes
Support Responses
Crash Dialog Branding
Contacting End-Users
Symbol Files
end-users