# GDPR & UK GDPR Compliance

On May 25, 2018, the EU’s General Data Protection Regulation (GDPR) went into effect, establishing new global privacy rights for individuals in the European Union. Since then, the United Kingdom has adopted a parallel privacy framework known as **UK GDPR** following its departure from the EU.

At BugSplat, we take your data privacy seriously. We’ve worked hard to meet and exceed the obligations set out in both the **EU GDPR** and the **UK GDPR**.

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### BugSplat as a Data Processor

BugSplat operates as a **processor** on behalf of our customers, who act as controllers of their end-user data. We only process data as instructed by our customers and in accordance with applicable data protection laws.

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### What We’ve Done to Comply with the GDPR & UK GDPR

**Company-Level Actions**

* Consulted with external counsel to understand how both EU and UK GDPR affect BugSplat and our users
* Reviewed and updated our **Data Processing Agreement (DPA)** to reflect:
  * The latest **EU Standard Contractual Clauses (SCCs)**
  * The **UK Addendum** for data transfers from the United Kingdom
* Audited all vendors and subprocessors and signed DPAs where required

**Product-Level Changes**

* Give customers the option to **automatically obfuscate** personally identifiable information (PII) such as usernames, email addresses, and IP addresses
* Added a **consent checkbox** to crash dialog forms for end-users to voluntarily provide crash data
* Provide tooling to allow customers to **permanently delete** specific users, email addresses, or IPs from all crash reports

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#### Our Data Processing Agreement (DPA)

Our DPA reflects the requirements under both the **EU GDPR** and **UK GDPR**, including SCCs and the UK Addendum for international data transfers.

If you'd like to review or sign our DPA, please contact us at <support@bugsplat.com>.

**Additional Information**

For more info about BugSplat and GDPR please see our [Security](https://docs.bugsplat.com/introduction/production/security-privacy-and-compliance/security-program) page and our [Privacy Policy](https://docs.bugsplat.com/introduction/production/security-privacy-and-compliance/privacy-policy).


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